1.1. What is www.src.foundation?

  • i. www.src.foundation (“Website”) is an internet based portal owned and operated by Sanctus Rehabilitation Care Foundation (SRCF), a not for profit company duly incorporated under the provisions of the Section 8 (formerly Section 25) under Companies Act, 2013. The Website is a platform that helps users understand and buy various services offered by SRCF or through its alliance members (collectively the “Services”). These terms and conditions of use (“Terms of Use”) of the Website between SRCF and the Users/registrants of the Website (“You” or “Your” or “Yourself” or “User”) describe the terms on which SRCF offers You access to the Website and the Services through the Website.
  • ii. CUSTOMER DATA: For providing its Services, SRCF will host data and information. SRCF will not share, distribute, or reference any such User data except as provided in the Terms of Use, or as may be required by law. Individual records of User data may be viewed or accessed only for the purpose of delivering services, resolving a problem, support issues, or suspected violation of the Terms of Use, or as may be required by law. We would take all reasonable precautions for maintaining confidentiality of data.
  • iii. SRCF can be reached, for all questions and directions related to this privacy policy, by-
    • a. Sending a letter marked to the attention of "The Director", Sanctus Rehabilitation Care Foundation, Ground Floor, Survey Number 53/23, SRPF GR II Road, Wanoworie, Pune 411040
    • b. Sending an email to hello@src.foundation

1.2. Why this privacy policy?

  • md i. This privacy policy is published in compliance with:
    • a. Section 43 A of the Information Technology Act, 2000;
    • b. Sending an email to hello@src.foundation
    • c. Regulation 3 (1) of the Information Technology (Intermediaries Guidelines) Rules, 2011.
  • ii. This privacy policy states the following:
    • a. The type of information collected from the visitors of the Website and the Users, including sensitive personal data or information;
    • b. The purpose, means and modes of usage of such information; and
    • c. How and to whom SRCF will disclose such information.

2.1. All Visitors and Users are requested to Note:

  • i. This section applies to all visitors and the Users.
  • ii. Accordingly, a condition of each User’s use of and access to the Website and to the other services provided by SRCF to Users is their acceptance of the Terms of Use located at Part B below, which also involves acceptance of the terms of this privacy policy. Any User that does not agree with any provisions of the same is required to leave the Website immediately.
  • iii. While initially the User has full access to the website and can utilize some of the Services some of the Services provided by SRCF without creating an account on the Website, SRCF retains its right to change rules of access at any time without any intimation. At that stage to have access to all the features and benefits on our Website, a User may be required to first create an account on our Website. To create an account a User will be required to provide the following information, which such User recognizes and expressly acknowledges is personal information allowing others, including SRCF, to identify the User: name, User ID, email address, country, ZIP/postal code, age, phone number, password chosen by the User and valid financial account information. Other information requested on the registration page, including the ability to receive promotional offers from SRCF, is optional. SRCF may, in future, include other optional requests for information from the User to help SRCF to customize the Website to deliver personalized information to the User. Without User’s agreement, SRCF will not share, rent or sell any personal information with third parties in any way other than what is disclosed in this privacy policy.
  • iv. All the information provided to SRCF by a User, including sensitive personal information, is voluntary. User has the right to withdraw his/her/its consent at any time, in accordance with the terms of this privacy policy and the Terms of Use, but please note that withdrawal of consent will not be retroactive.
  • v. User can access, modify, correct and eliminate the data about him/her/it which has been collected pursuant to his/her/its decision to become a User. If User updates any of his/her/its information, SRCF may keep a copy of the information which User originally provided to SRCF in its archives for uses documented herein. SRCF takes User’s rights seriously and encourages User to use them if User deems this to be appropriate.
  • vi. Due to the communications standards on the Internet, when a User visits the Website, SRCF automatically receive the URL of the site from which such User came and the site to which such User is going when he/she/it leaves. SRCF also receives the Internet Protocol (IP) address of each User’s computer (or the proxy server a User used to access the World Wide Web), User’s computer operating system and type of web browser the User is using, email patterns, as well as the name of User’s ISP. This information is used to analyze overall trends to help SRCF improve its Service. The linkage between User’s IP address and User’s personally identifiable information is not shared with third-parties without such User’s permission or except when required by law. Notwithstanding the above, SRCF may share some of the aggregate findings (not the specific data) with advertisers, sponsors, investors, strategic partners, and others in order to help grow its business.
  • vii. The Website uses temporary cookies to store certain data (that is not sensitive personal data or information) that is used by SRCF and its service providers for the technical administration of the Website, research and development, and for User administration. In the course of serving advertisements or optimizing services to its Users, SRCF may allow authorized third parties to place or recognize a unique cookie on the User’s browser. SRCF does not store personally identifiable information in the cookies.
  • viii. SRCF may keep records of telephone calls received and made for making inquiries, orders or other purposes for the purpose of administration of Services, research and development and for User administration.
  • ix. SRCF may allow other companies, to serve advertisements to the Users. These companies include third party ad servers, ad agencies, ad technology vendors and research firms. SRCF may “target” some ads to User that fit a certain general profile. SRCF does NOT use personally identifiable information to target ads.
  • x. This privacy policy applies to web sites and services that are owned and operated by SRCF. SRCF does not exercise control over the sites displayed as search results or links from within its Services. These other sites may place their own cookies or other files on the Users’ computer, collect data or solicit personal information from the Users, for which SRCF is not responsible or liable. Accordingly, SRCF does not make any representations concerning the privacy practices or policies of such third parties or terms of use of such websites, nor does SRCF guarantee the accuracy, integrity, or quality of the information, data, text, software, sound, photographs, graphics, videos, messages or other materials available on such websites. The inclusion or exclusion does not imply any endorsement by SRCF of the website, the website’s provider, or the information on the website. SRCF encourages the User to read the privacy policies of that website.
  • xi. The Website may enable User to communicate with other Users or to post information to be accessed by others, whereupon other Users may collect such data. SRCF hereby expressly disclaims any liability for any misuse of such information that is made available by visitors in such a manner.
  • xii. SRCFdoes not collect information about the visitors of the Website from other sources, such as public records or bodies, or private organisations, save and except for the purposes of registration of the Users (the collection, storage and disclosure of which each User must agree to under the terms of use in order for SRCF to effectively render the Services).
  • xiii. SRCFdoes not knowingly collect personal data from children.
    xiv. SRCF will not disclose any personal information or data to governmental institutions or authorities unless such disclosure is requisitioned under any Indian law or judicial decree or when SRCF, in its sole discretion, deems it necessary in order to protect its rights or the rights of others, to prevent harm to persons or property, to fight fraud and credit risk, or to enforce or apply our terms of use.
  • xvi. SRCF endeavors to address any discrepancies and grievances of all Users with respect to processing of information in a time bound manner.

2.2. Casual Visitors Note:

  • i. No sensitive personal data or information is automatically collected by SRCFfrom any casual visitors of this website, who are merely perusing the site.
  • ii. Nevertheless, certain provisions of this privacy policy are applicable to even such casual visitors, and such casual visitors are also required to read and understand the privacy statements set out herein, failing which they are required to leave this Website immediately.
  • iii. If you, as a casual visitor, have inadvertently browsed any other pages of this Website prior to reading the privacy statements set out herein, and you do not agree with the manner in which such information is obtained, stored or used, merely quitting this browser application should ordinarily clear all temporary cookies installed by SRCF. All visitors, however, encouraged to use the “clear cookies” functionality of their browsers to ensure such clearing / deletion, as SRCF cannot guarantee, predict or provide for the behaviour of the equipment of all the visitors of the Website.
  • iv. You are not a casual visitor if you have willingly submitted any personal data or information to SRCF through any means, including email, post or through the registration process through a call to our call centre or through the Website. All such visitors will be deemed to be, and will be treated as, Users for the purposes of this privacy policy, and in which case, all the statements in this privacy policy apply to such persons.

2.3. Users Note:

  • i. As part of the registration/application creation and submission process that will be available to Users on this website, certain information, including sensitive personal data or information is collected from the Users.
  • ii. All the statements in this privacy policy apply to all Users, and all Users are therefore required to read and understand the privacy statements set out herein prior to submitting any sensitive personal data or information to SRCF, failing which they are required to leave this Website immediately.
  • iii. If you inadvertently submit any such information to SRCF prior to reading the privacy statements set out herein, and you do not agree with the manner in which such information is collected, stored or used, then you may access, modify and delete all information stored about You by SRCF by clicking on the “Edit Profile” link on the navigation bar of the Website when this feature will be activated.
  • iv. Users’ personally identifiable information they choose to provide on the Website is used to help the Users describe / identify themselves. Other information that does not personally identify the Users as an individual, is collected by SRCF from Users (such as, patterns of utilization described above) and is exclusively owned by SRCF. SRCF may also use such information in an aggregated or non-personally identifiable form for research, statistical analysis and business intelligence purposes, and may sell or otherwise transfer such research, statistical or intelligence data in an aggregated or non-personally identifiable form to third parties and affiliates. If SRCF wishes to use any User’s personal data for a new purpose, it will seek such User’s permission before doing so.
  • v. SRCF will communicate with the Users through email and notices posted on the Website or through other means available through the service, including text and other forms of messaging when available. The Users can change their e-mail and contact preferences at any time by logging into their “Account” at www.SRCF.com and changing the account settings when this feature is activated.
  • vi. At times, SRCF may conduct a User survey to collect information about Users’ preferences. These surveys are optional and if Users choose to respond, their responses will be kept anonymous. Similarly, SRCF may offer contests to qualifying Users in which we ask for contact and demographic information such as name, email address and mailing address. None of this information is shared with third parties, except in summary form, if at all. The demographic information that SRCF collects in the registration process and through surveys is used to help SRCF improve its Services to meet the needs and preferences of Users. This may include targeting advertising to Users about our Services. Information we gather through a contest may also be disclosed to third parties, as necessary, for prize fulfillment and other aspects of any contest or similar offering.
  • vii. All SRCF employees and data processors, who have access to, and are associated with the processing of sensitive personal data or information, are obliged to respect the confidentiality of every User’s sensitive personal data and information.
    viii. SRCF may also disclose or transfer User’s personal and other information a User provides, to another third party as part of reorganization or a sale of the assets of a SRCF corporation division or company. Any third party to which SRCF transfers or sells its assets will have the right to continue to use the personal and other information that a User provide to us.
  • ix. To the extent necessary to provide Users with the services on the Website, SRCF may provide their Personal Information to third party contractors who work on behalf of or with SRCF to provide Users with such services, to help SRCF communicate with Users or to maintain the Website. Generally these contractors do not have any independent right to share this information, however certain contractors who provide services on the Website, including the providers of online communications services, will have rights to use and disclose the personal information collected in connection with the provision of these services in accordance with their own privacy policies.

3.1. As part of the registration process, SRCF collects the following personal information from the Users:

  • i. Name;
  • ii. User ID;
  • iii. Email address;
  • iv. Address (including country and ZIP/postal code);
  • v. Gender;
  • vi. Age;
  • vii. Phone number;
  • viii. Password chosen by the User;
  • ix. Valid financial account information; and
  • x. Other details as the User may volunteer.

3.2. All the information listed in S. 3.1of this privacy policy (“User Information”) is maintained by SRCF in electronic form on its equipment, and on the equipment of its employees. User Information may also be converted to physical form from time to time. Regardless of the manner of storage, SRCF will keep all User Information confidential, and will only disclose End User Information in the following manner:

  • i. SRCF makes all User Information accessible to its employees only on a need-to-know basis, and binds all such employees to strict confidentiality obligations.
  • ii. Part of the functionality of the Website is assisting the Users to access information relating to pharmaceutical and surgical products, equipment, other medical services. SRCF may, therefore, retain and submit all such records to the relevant Users.
    Notwithstanding the above, SRCF shall not be responsible for any breach of security or for any actions of any third parties that receive Users’ personal data or events that are beyond the reasonable control of SRCF including, acts of government, computer hacking, unauthorized access to computer data and storage device, computer crashes, breach of security and encryption, etc.